Reopening Coronavirus StatementWe are delighted to confirm that our wonderful Furzeleigh Mill has weathered this storm and is coming back stronger and better than before. We are reopening our doors to guests from Saturday 4th July.
Our objective through all of this has been to provide ensure the safest customer experience we possibly can. We have been thrilled by the large number of bookings over the last few weeks from our lovely customers – a much needed boost in confidence for all the Furzeleigh Team.
As all hospitality venues have had to, we have done immense amounts of research and planning with our team and we have developed a plan which will ensure both our customers’ and our staff’s safety, which is, as always our primary consideration.
New ways of working safely mean that we will continue to provide the best possible guest experience, although with a few subtle changes to integrate social distancing. Post re-opening we will have a new table service only solution, ensuring distancing rules are adhered to. This means that on occasions service may be a little slower. Please bear with us, it is in everyone’s interest that we perform additional checks and implement new protocols.
Be assured that we have invested heavily in equipment which exceeds Government Standards, and implemented a new cleaning protocol including the disinfection of all rooms using our Hospital Grade Sanitising Machine which uses natural ozone gas to safely kill 99.9% of viruses, pathogens and bacteria in the room, its surfaces and soft furnishings including beds and carpets.
Government research shows that Covid-19 and related viruses cannot survive on Copper surfaces and so we have used this material where possible in the refurbishment.
With our new ways of working we hope our guests will have the confidence to eat, drink and stay with us.
Despite devastating losses of income, we made the decision to Furlough all staff members to ensure their wellbeing and to take on further financial investment to make Furzeleigh Mill the very best it can be. The hospitality sector is facing a very uncertain future and we hope that we what we have done will allow Furzeleigh Mill to survive.
Finally, thank you to everyone who called, emailed and shouted across the road to let us know you were there and thinking of us. We can’t tell you how much it has meant to us on our darkest days. We love this place.
We are so looking forward to welcoming you (back) to Furzeleigh Mill.
Our very best wishes to you and your special people.
Tessa and the Furzeleigh Family